Shipping and delivery

Delivery is free on every order to any address in South Africa. There is no minimum spend.

How long it takes

We aim to dispatch orders within 1 working day. After dispatch, most orders arrive within 1 to 3 working days in main centres and up to 4 working days in outlying areas. In total, that is usually 2 to 5 working days from your order. Weekends and public holidays are not working days.

These are our usual times, not a guarantee. Courier delays sometimes happen, especially over Black Friday and December. If your order is late, WhatsApp or email us and we will chase it for you.

Tracking

When your parcel leaves us, we send a dispatch email or SMS with the courier's tracking link. You can also get an estimate on our Track my order page.

Where we deliver

We currently sell to customers in South Africa. If an address is hard for couriers to reach, we will contact you before dispatch.

Express delivery

If an express option is shown at checkout, its price and timing are shown there before you pay. Standard delivery stays free.

Damaged or missing parcels

If your parcel arrives damaged or does not arrive, contact us within 7 days of the expected delivery date. We will replace the order or refund you in full.

Contact

Email [Support email: to be added] or WhatsApp [Phone or WhatsApp number: to be added].

Last updated: 14 October 2026